Logistics Software Development & Management | Softfix

LOGISTICS SOFTWARE · LUCKNOW & TORONTO

We build fleet management systems, shipment tracking, driver apps and warehouse software for transporters, courier companies and delivery startups.

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  • Flutter
  • Node.js
  • Google Maps
  • PostgreSQL
  • Firebase
  • AWS
LOGISTICS SOFTWARE · LUCKNOW & TORONTO
Tools and platforms we work with
AWS Microsoft Azure Google Cloud Google Maps Firebase Razorpay Docker
Sound familiar?

Signs your operation has outgrown spreadsheets

Plenty of transport businesses run on Excel, phone calls and a WhatsApp group for drivers. It holds together for a while. Then one busy week, it doesn’t.

01

Your phone keeps ringing with “where’s my order?”

Customers call because they can’t see where their shipment is. Your team calls the driver, then calls the customer back. Every single time.

02

Trips are planned by gut feel

Routes come from whoever has done that run before. Some trucks go out half empty while others make an extra trip on the same lane.

03

Paperwork goes missing

Proof of delivery is a signed paper slip that may or may not make it back to the office. Billing waits until it does.

04

You don’t know which lane makes money

You can see total revenue and total fuel spend. You can’t easily tell which route, customer or vehicle is quietly losing money.

05

Your tools don’t share data

GPS lives on one portal, orders in the ERP, stock in the WMS. Someone in the office types the same details into all three.

06

Adding vehicles adds chaos

Growth should be good news. Instead, ten more trucks or two more cities means more calls, more errors and longer evenings for your control room.

Why Softfix

How we work compared to a typical agency

You can get an app built almost anywhere. Getting one your drivers will actually use on the road is a different job.

What matters Softfix Typical agency
Starting point We map your lanes, vehicles, warehouses and current tools before suggesting anything. A feature list and a quote, often after one call.
Rollout Go live on one lane or warehouse first, fix what the pilot shows, then expand. One big launch across the whole business.
Driver app Designed for drivers on the move, with large buttons, Hindi and English, and offline mode. Built and tested on office Wi-Fi.
Integrations GPS devices, ERP, WMS, e-way bill and payment gateways connected through their APIs. Integrations quoted later as “extra scope”.
Hosting & DevOps We set up and run the cloud side too, with the option to host in India. You find a separate vendor for servers.
After launch 24×7 support, new lanes and new modules as you grow, plus marketing if you need it. A short warranty period, then hourly billing.
Fleet on the road On road
Warehouse operations Warehouse
Last mile rider Last mile
Who we work with

From a 20-truck fleet to a national network

The process stays the same whatever your size. What changes is how many lanes we roll out to and how many systems we connect.

  • Transporters & fleet owners

    Trip planning, vehicle documents, fuel logs and service reminders in one place, so your fleet manager isn’t chasing paperwork.

  • Courier & 3PL companies

    Booking, hub scans, tracking and proof of delivery, plus a portal your business customers can use without calling anyone.

  • Delivery startups

    Rider, customer and admin apps for last-mile or hyperlocal delivery. We help you launch with what matters and add the rest later.

  • Manufacturers & distributors

    Outbound dispatch, dealer deliveries and warehouse stock tied into the ERP you already run.

What we build

Logistics software development services

Think of it as one platform made of modules. Most clients start with tracking or fleet and add the others once the first one is in daily use.

Fleet Management

Fleet Management

Vehicles, drivers, fuel, servicing, permits and insurance renewals tracked together, with reminders before anything expires.

Shipment Tracking

Shipment Tracking

Live location and status for every consignment, with ETAs your customers can check for themselves on WhatsApp, SMS or a link.

Driver App

Driver App

Trips, stops, proof of delivery with photo and OTP, fuel entries and expense receipts. It saves everything offline and syncs later.

Route Optimisation

Route Optimisation

Plans stops in a sensible order based on distance, time windows and vehicle capacity, so each vehicle covers more drops per day.

Warehouse Management

Warehouse Management

Inbound, putaway, picking, packing and dispatch, with barcode scanning and stock levels that are actually up to date.

Last-Mile & On-Demand Delivery

Last-Mile & On-Demand Delivery

Customer, rider and admin apps for parcel, hyperlocal or B2B delivery, with automatic order assignment and live tracking.

Customer Portal

Customer Portal

Your clients book shipments, track them and download invoices and PODs on their own, which means fewer calls to your office.

Analytics & Reports

Analytics & Reports

Cost per km, per trip, per lane and per customer. See which routes earn well and which ones need a second look.

Problems we solve

The daily headaches, and what we do about them

THE PROBLEM

Nobody knows where the shipment is

The customer asks, the office calls the driver, the driver is on the highway and doesn’t pick up.

WHAT WE BUILD
  • Live GPS from devices or the driver’s phone
  • A tracking link sent to the customer automatically
  • Delay alerts for the control room

Customers check the link themselves, and your team gets its afternoon back.

THE PROBLEM

Too many kilometres, too few drops

Routes are planned from memory. Vehicles cross paths, run half full, or come back for a stop they missed.

WHAT WE BUILD
  • Route planning that respects time windows and load
  • Order assignment based on who is nearest and free
  • Suggested reroutes when traffic builds up

Less fuel burnt, and more deliveries out of the same fleet.

THE PROBLEM

Billing waits for paper PODs

Signed delivery slips get lost or arrive a week late, and invoices sit until they turn up.

WHAT WE BUILD
  • Photo, signature and OTP captured at the door
  • Invoices raised as soon as delivery is confirmed
  • PODs your customers can download from the portal

You get paid sooner, and there are fewer disputes over what was delivered.

THE PROBLEM

The same data typed in three places

Orders in the ERP, stock in the WMS, vehicles on the GPS portal. Office staff copy details between them all day.

WHAT WE BUILD
  • API connections to your ERP, WMS and GPS provider
  • E-way bill generation from the trip itself
  • One dashboard showing all of it

Data gets entered once, and the numbers match across every system.

THE PROBLEM

The system slows down during peak season

Festive rush or month-end, the old software can’t keep up just when you need it most.

WHAT WE BUILD
  • Cloud hosting that scales up when orders spike
  • Load testing before your busy season starts
  • Monitoring that warns us before you notice

The platform holds up on your busiest day, and you only pay extra when traffic actually rises.

THE PROBLEM

Decisions based on last month’s Excel

By the time someone compiles the report, the problem lane has already cost you another few weeks.

WHAT WE BUILD
  • Live on-time and delay figures by lane
  • Cost per km, per trip and per customer
  • Weekly summaries sent to management by email

You spot the loss-making lane this week, not next quarter.

Logistics control room with live shipment tracking

AI, once the data is flowing

Smarter features you can add later

AI, once the data is flowing

Smarter features you can add later

AI needs clean data to be useful. So we usually get tracking and trips running first, and then add these once there are a few months of history to learn from.

  • Delay prediction

    Flags trips that are likely to run late, early enough for the control room to call the customer before they call you.

  • Automatic dispatch

    Assigns new orders to the right vehicle or rider based on location, capacity and what’s already on their list.

  • Demand forecasting

    Looks at past volumes by lane and season, so you can line up vehicles and staff before the rush instead of during it.

  • Document reading

    Pulls details from invoices, LRs and delivery slips automatically, so nobody has to type them into the system by hand.

How we work

From mapping your operation to every lane live

Six steps, with a pilot in the middle so you see real results before committing to a full rollout.

01
1–2 weeks

Map the operation

We look at your lanes, vehicles, warehouses and the tools you use today. We also talk to a few drivers and the control room, not just management.

02
2–3 weeks

Design the screens

Separate flows for drivers, the control room, customers and management. You click through a prototype before we write any code.

03
6–10 weeks

Build and connect

Two-week sprints, each ending with a demo. GPS, ERP, WMS, e-way bill and payments get connected along the way.

04
2–4 weeks

Pilot on one lane

The system runs live on a single lane or warehouse. We fix whatever real drivers and real loads bring up.

05
Phased

Roll out across the network

We add the remaining lanes, branches and partners in stages, and train each team as their part goes live.

06
Ongoing

Support and grow

24×7 support, monitoring and updates. New lanes, new modules and AI features get added as your business needs them.

Security & compliance

Your shipment and customer data stays safe

A logistics platform handles addresses, phone numbers, invoices and payments for a lot of people. We treat that seriously from the first week.

Data privacy

  • DPDP Act 2023 (India)
  • GDPR for EU and UK customers
  • PIPEDA for Canadian operations
  • Option to host all data in India

Payments

  • PCI DSS compliant payment gateways
  • Card details never stored on our servers
  • Encrypted transactions end to end
  • COD reconciliation built in

Access & security

  • ISO 27001:2022 certified processes
  • Role-based access for every user type
  • Full audit logs of who changed what
  • OWASP testing before every release
Technology

Tools we trust for real-time work

We pick the stack based on your scale and monthly budget. A 30-vehicle fleet doesn’t need the same setup as a national courier network.

01

MOBILE

Apps that work on the road

Flutter React Native Swift (iOS) Kotlin (Android)
02

WEB

Control room and portals

React Next.js Angular Vue.js TypeScript
03

BACKEND

The engine behind the platform

Node.js Laravel / PHP .NET Core Python
04

MAPS & TRACKING

Where every truck really is

Google Maps Mapbox GPS device APIs WebSockets
05

DATA

Storage that keeps up

PostgreSQL MySQL MongoDB DynamoDB Firebase
06

CLOUD & DEVOPS

Hosting, scaling and releases

AWS Azure Google Cloud Docker Kubernetes CI/CD
Ways to work with us

Start small, prove it, then scale

One build fee, then a monthly charge for hosting and support. You get a written quote after our first call.

Pilot

One module

One module, such as tracking or fleet management, running on a single lane or warehouse.

Typical timeline: 4–6 weeks
Most common Full platform

TMS + fleet + portal

Fleet, tracking, driver app and customer portal for one region, connected to your ERP and WMS.

Typical timeline: 3–4 months
Enterprise

Pan-India rollout

A multi-region platform with single sign-on, detailed role control and a dedicated team that works only on your product.

Typical timeline: 5 months and up
Cost

What affects the cost of a logistics app

No two fleets are alike, so we don’t quote from a price list. These are the things that move the number up or down.

01

How many apps you need

A tracking dashboard alone is a much smaller job than separate driver, customer and admin apps.

02

Real-time features

Live tracking, instant alerts and auto-dispatch need more backend work than daily status updates.

03

Integrations

Each connection to an ERP, WMS, GPS vendor or government portal adds testing and setup time.

04

Fleet size and volume

Ten vehicles and ten thousand orders a day need very different hosting and architecture.

05

Offline and multilingual support

Driver apps that work without signal and in regional languages take extra design and testing.

06

AI and automation

Route optimisation, delay prediction and document reading add scope, though they often pay for themselves in fuel and staff time.

About Softfix

One team for the app, the servers and the marketing

We’re a team of 30+ developers, designers and testers in Lucknow, with a second office in Toronto for clients in Canada and the US. Many clients come to us after juggling separate vendors for code, hosting and marketing. We handle all three, and we write documentation as we go so the system never depends on one person.

Some clients stayed with us because we told them which features to leave out.

300+

Projects shipped

30+

In-house experts

15+

Industries served

ISO

9001:2015 · 27001:2022

FAQ

Frequently asked questions

How much does a logistics app cost?
It depends on how many apps you need, what we have to connect with and how many vehicles or orders the system will handle. A single tracking module for one lane costs a fraction of a full multi-region platform. After a short call, we’ll send a written quote broken into phases.

How long will it take?
A pilot on one lane usually goes live in about 4 to 6 weeks. A full platform for one region takes around 3 to 4 months. Larger multi-region rollouts take 5 months or more, and we deliver them in stages so you start using parts early.

Can you connect with the GPS devices and ERP we already have?
In most cases, yes. We work with the APIs of major GPS providers, transport ERPs, WMS software and payment gateways. If a vendor doesn’t offer an API, we’ll tell you what the options are before we start.

Will the driver app work in areas with poor network?
Yes. Drivers can complete trips, capture proof of delivery and log fuel or expenses offline. Everything syncs automatically once the phone is back in coverage.

Can our customers track shipments without calling us?
Yes. They get a tracking link by WhatsApp or SMS, and business customers can log in to a branded portal to book, track and download invoices and PODs.

Do you build on-demand and last-mile delivery apps?
Yes. We build customer, rider and admin apps for parcel, hyperlocal and B2B delivery, including automatic order assignment, live tracking and OTP-based delivery confirmation.

Can AI features be added later?
Yes, and that’s usually how we recommend doing it. Once a few months of trip data is in the system, we can add delay prediction, demand forecasting and smarter route planning.

Is our data safe, and can it stay in India?
Yes. We use role-based access, encrypted storage and full audit logs, and we can host everything on Indian servers if that’s a requirement for you or your customers.

Can you upgrade our existing logistics software instead of starting over?
Often, yes. We first look at what’s working and what isn’t. Sometimes it makes sense to rebuild one module at a time while the old system keeps running, so your operations never stop.

What happens after launch?
We stay on for 24×7 support, monitoring, bug fixes and new features. As you add lanes, branches or partners, we roll the platform out to them too.
Let’s talk

Let’s get your fleet, warehouse and customers on the same screen.

Book a free 30-minute call. Tell us about your lanes, your vehicles and where things get stuck, and we’ll suggest a sensible first step.

Email

[email protected]

India

+91 81890 10044

Canada

+1 (647) 846-9494

India office

1st Floor, CP/140, Viraj Khand-4, Gomti Nagar, Lucknow, Uttar Pradesh 226010

Canada office

2 Bloor Street West, Suite 700, Toronto, Ontario M4W 3E2

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NDA on request. Your shipment and customer data is never shared.

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