EMI dates bring the system to its knees
For 25 days a month nobody complains. Then the 5th comes around, thousands of NACH debits hit together, and the system either crawls or starts throwing errors.
FINTECH ENGINEERING · LUCKNOW & TORONTO
Fintech software that’s ready for the auditor from day one.
Most of our fintech work is for NBFCs, lenders and payment companies, plus a few startups. We’ve built loan systems, KYC flows, payment platforms and wealth apps. Whatever we build keeps a record of who did what, produces the reports your regulator wants, and is sized for where your volumes will be next year.
- Aadhaar eKYC, PAN, video KYC and CKYC in one onboarding flow
- Hands-on experience with UPI, NACH, IMPS and the major payment gateways
- Audit trails and RBI reporting designed in, not added at the end
300+
Projects delivered
200+
Clients served
ISO 27001
Certified processes
4 hrs
Response time
ops.softfinloans.in · live
Secure
Loans live
4,812
↑ 128 today
Disbursed
₹18.4Cr
MTD
KYC pending
46
↓ 12% WoW
NPA
1.2%
portfolio
Disbursements · last 7 days
↑ 18% WoW
MonTueWedThuFriSatSun
Audit log on
AES-256
RBAC active
RBI report ready
Rails and services we connect to
UPI
NACH
Razorpay
Cashfree
CIBIL
Account Aggregator
Aadhaar eKYC
Tally
Sound familiar?
Signs your current system is holding you back.
Fintech products rarely struggle at the idea stage. The trouble starts when real volume, real customers and a real audit all arrive in the same quarter.
Reconciliation lives in Excel
Someone in finance spends days matching bank statements, gateway reports and your ledger, and the numbers still don’t quite tie.
The auditor asks for logs you don’t have
Who changed this loan’s interest rate, and when? If the answer is “we’ll check with the team”, that’s a finding waiting to happen.
Onboarding loses customers
An applicant uploads a slightly blurry PAN card, gets rejected and has to start over. A lot of them just don’t bother.
A new product takes months to launch
Your business team wants a new loan product. Tech says it’ll take three months because the change touches half the codebase, and nobody is fully sure what else might break.
Fraud is caught after the money has gone
Suspicious applications or transactions are spotted in the monthly review, not at the moment they happen.
Why Softfix
How we work compared to a typical agency.
Plenty of agencies can make a nice-looking app. In lending or payments, though, the hard part is what happens when an auditor starts asking questions or a payment bounces halfway through.
| What matters | Softfix | Typical agency |
|---|---|---|
| Starting point | We sit with your credit, risk, compliance and ops teams and map the reports your regulator expects. | Screens first, regulation later. |
| Data design | Entries are never edited. If something needs correcting, we add a reversal, so the history stays intact. | Records that anyone with database access can quietly change. |
| Edge cases | We walk through real cases from your ops team, like a part payment, a bounced NACH or a settlement mismatch, before coding. | Found in production by your customers. |
| Audit trail | You can see who made each change, when they made it, which device they used and what the old value was. | Some logs, if you’re lucky. |
| Releases | Tests run automatically on each change, and your ops lead has to approve before it goes live. | Manual testing just before launch. |
| Ownership | You own the source code and the cloud accounts. No lock-in. | Code held back or tied to their hosting. |
Who we work with
Different business models, the same regulator watching.
A co-operative bank and a funded fintech startup work at very different scales. Both still have to pass the same audit.
NBFCs & digital lenders
Loan origination, underwriting, disbursal, EMI collection, collections and the RBI reports that go with them.
Payment companies
The unglamorous but critical parts. Getting merchants onboarded, collecting over UPI, settling on time, and sorting out refunds and disputes when they come up.
Wealth & broking
Apps where retail investors can see their portfolio, start or pause SIPs and buy mutual funds, with a separate dashboard for their advisor.
Co-operatives & microfinance
Group loans, member records and an app for field officers who spend most of the day in villages with no signal.
Fintech startups
An MVP built on solid foundations, so you don’t have to rebuild the ledger when your first big partner signs on.
Insurtech
Policy issuance, claims workflows, agent portals and customer self-service apps, with IRDAI reporting in mind.
What we build
Discuss your project
Fintech software development services.
From the screen a credit officer uses every morning to the report your finance head signs at quarter close.
Loan Origination & Management
Takes a loan from the first application to the day it closes. Credit checks, approvals, sanction letters, EMIs and NPA tracking all happen in the same place.
Collections
Your team gets a daily list of who to follow up with. Borrowers get reminders on WhatsApp, and field agents log visits with their location and can collect on the spot.
KYC & Onboarding
Customers verify themselves with Aadhaar, PAN or a quick video call. Behind the scenes, we read their documents, upload to CKYC and run AML checks.
Payments & UPI
Money coming in and going out over UPI, NACH or IMPS. We’ve worked with Razorpay, PayU and Cashfree, so we know where each one tends to cause trouble.
Wallets & Prepaid Cards
Users top up, spend and check their balance. Cards are issued through a partner bank, and you decide the limits for each user.
Wealth & Investment
Investors track their holdings, set up SIP mandates and buy or redeem mutual funds. Advisors see all their clients on one screen.
Regulatory Reporting
RBI returns, CRILC and bureau files come straight out of the system. Nobody has to rebuild them in Excel the night before a deadline.
Reconciliation
The system matches bank, gateway and ledger entries on its own. Your finance team only looks at the handful that don’t match.
Problems we solve
Common fintech headaches, and how we fix them.
Three systems for one loan
Origination in one tool, servicing in another and collections in a spreadsheet. Nobody has the full picture of a borrower.
WHAT WE BUILD- One platform from application to closure
- A single borrower view for every team
- Careful migration of your existing loan book
Your teams stop switching between screens, and reports finally match.
KYC is slow and manual
Staff check documents by eye, and applicants wait days for an answer.
WHAT WE BUILD- Aadhaar eKYC, PAN and bank account checks via APIs
- Document reading that fills forms automatically
- AML checks that run without the customer noticing
Most people get through in one go. Your team only looks at the few that get flagged.
Closing the month takes a week
Someone sits with three reports open, trying to work out why the bank shows ₹14,200 more than the ledger.
WHAT WE BUILD- Automatic matching across all your sources
- A clear list of what didn’t match and why
- Daily reports instead of month-end surprises
Finance closes the books faster, with far fewer late nights.
Audit season is painful
An auditor asks who approved a particular waiver. Two people then spend the afternoon scrolling through old emails and WhatsApp chats.
WHAT WE BUILD- A log of every action that can’t be edited
- Maker-checker approvals for sensitive changes
- Reports in the format your regulator asks for
Audit requests take hours to answer, not weeks.
Peak days cause failures
EMI dates, salary days and sale events bring transaction spikes the current setup wasn’t built for.
WHAT WE BUILD- Queue-based processing that absorbs spikes
- Automatic retries for failed payments
- Load testing against your real peak numbers
Payments go through on your busiest day, and failures are retried without anyone stepping in.
Fraud shows up too late
Fake documents and suspicious transactions are only noticed in the monthly review.
WHAT WE BUILD- Rules and risk scores checked on every application
- Alerts on unusual transaction patterns
- Device and location checks at login
Risky cases are held for review before money moves, not after.
AI where it pays off
Smarter decisions, with a human still signing off
AI where it pays off
Smarter decisions, with a human still signing off.
In finance, every automated decision has to be explainable. We use AI to help your teams decide faster, and we keep a clear record of why each decision was made.
-
Credit scoring with more data
Combines bureau data with bank statements and Account Aggregator data, so thin-file applicants get a fair assessment.
-
Fraud scoring
Flags applications and transactions that look unusual compared to normal patterns, and sends them for manual review.
-
Document reading
Pulls details from bank statements, salary slips and ITRs, so underwriters spend time on judgement instead of data entry.
-
Smarter collections
Suggests which borrowers to call first and when, based on payment history and past responses.
Selected work
Fintech platforms we’ve shipped.
A few examples. Client names are kept private.
NBFC · LENDING
End-to-end loan management platform
Replaced three separate systems with one platform covering origination to collections, with automated RBI reporting and a full audit trail.
Laravel
PostgreSQL
AWS
PAYMENTS · UPI
Merchant payments and settlement
Merchant onboarding, UPI collections, T+1 settlement, dispute handling and a reconciliation engine built for high daily volumes.
Node.js
Kafka
Redis
WEALTH · INVESTMENTS
Digital wealth platform
Retail investors across India sign up, finish KYC and start SIPs from their phone. Advisors get their own dashboard to keep an eye on clients.
Next.js
Python
AWS
Want a clear plan before you commit?
Begin with a short discovery. At the end you’ll have a written scope, a cost estimate and a list of the rules that apply to you. It’s something you can put in front of your board.
How we work
A process built to survive an audit.
In fintech, “it works” isn’t enough. Every screen, transaction and API call has to hold up when someone checks it later.
01
2–3 weeks
Regulatory and business discovery
We spend time with the people who run credit, risk, compliance and operations. By the end we know your products, who approves what, and which reports the regulator expects from you.
02
1–2 weeks
Data model and compliance design
A ledger-style data design, audit trails that can’t be edited, role separation and encryption. This is the foundation everything else sits on.
03
1–2 weeks
Prototype with real cases
Your ops team gives us ten tricky real-life cases, like a part payment or a settlement mismatch. We walk through each one before writing code.
04
8–16 weeks
Build with tests on every change
Two-week sprints with automated regression tests and load tests for your peak days. Nothing ships without sign-off from our QA lead and your ops lead.
05
2–4 weeks
Security testing and UAT
Vulnerability testing, a compliance review and user acceptance testing with your teams on real scenarios.
06
Ongoing
Phased launch and support
Go-live in stages with a rollback plan ready. After that, monitoring, security patches and help with regulator queries.
Zero incidents
Encryption
AES-256
Audit
Every action
Security & compliance
Financial data protected at every layer.
We design for the regulations that apply to your business from the first week. What we build in depends on whether you lend, move money or manage investments.
Indian regulation
- RBI Digital Lending Directions
- RBI KYC Master Direction and CKYC
- SEBI and AMFI requirements for wealth platforms
- DPDP Act 2023 and data stored in India
Payments
- PCI DSS requirements for card flows
- Card tokenisation through certified partners
- NPCI guidelines for UPI and NACH
- Card data never stored on our servers
Security
- ISO 27001:2022 certified processes
- AES-256 at rest and TLS 1.3 in transit
- Role-based access and maker-checker controls
- VAPT before go-live, OWASP testing on releases
Technology
Proven tools for money that has to add up.
Fintech isn’t the place to experiment. We use well-tested technology and pick the setup based on your transaction volume and growth plans.
01
MOBILE
Apps that work on the road
Flutter
React Native
Swift (iOS)
Kotlin (Android)
02
WEB
Control room and portals
React
Next.js
Angular
TypeScript
03
BACKEND
The engine behind the platform
Node.js
Java Spring Boot
.NET Core
Laravel
Python
04
DATA & EVENTS
Storage and event pipelines
PostgreSQL
MySQL
Redis
Kafka
MongoDB
05
FINANCE APIS
Rails we know inside-out
UPI / NPCI
NACH
Account Aggregator
CIBIL · Experian · CRIF
Tally · SAP
06
CLOUD & DEVOPS
Hosting, scaling and releases
AWS
Azure
Google Cloud
Docker
Kubernetes
CI/CD
Ways to work with us
Where you are decides how we start.
Launching something new, replacing an old system or adding capacity to your own team all call for a different approach.
Compliance mapping
We map your products, regulatory obligations and data flows. You get a scoped plan and estimate.
Typical timeline: 2–3 weeks
One team, end to end
Design, build, integrations and launch for a new lending, payments or wealth platform, handled by one team.
Typical timeline: 4–6 months
Phased migration
Older systems that still work but can’t keep up. We migrate in phases while transactions keep running.
Typical timeline: Phased
Extend your team
Our engineers become part of your team. They attend your standups, work in your tools and don’t split their time with other clients.
Typical timeline: Monthly
Cost
What affects the cost of a fintech platform.
Two apps can look the same on a phone and be very different underneath. These are the things that decide the budget.
01
Type of product
A wallet or an EMI calculator is a small job. A full lending platform or payment switch is a much bigger one.
02
Regulatory scope
Lending, payments and investments don’t share the same rulebook. Each brings its own reports and audit checks.
03
Integrations
Each outside system we connect to, whether it’s a credit bureau or Tally, needs its own setup and testing.
04
Transaction volume
Handling a few hundred loans a month is one thing. A million UPI payments a day needs a very different setup.
05
Migration
If you already have a loan book, moving it over without losing a rupee takes time. We plan for that instead of rushing it.
06
AI and automation
Features like credit scoring or fraud checks add to the build. They usually earn it back through fewer bad loans and less manual work.
About Softfix
An in-house team, with no subcontracting.
Backend, frontend, mobile, DevOps and QA all sit together in our Lucknow office, with a second office in Toronto. Nothing is passed on to freelancers, which matters when the code is handling other people’s money.
You own the source code from day one, and we document as we go so your own team can take over whenever you’re ready.
300+
Projects shipped
30+
In-house experts
6+ yrs
In business
ISO
9001:2015 · 27001:2022
FAQ
Questions fintech teams ask us first.
01 Do you work with NBFCs and digital lenders?
Yes, lending is a big part of what we do. We’ve worked with older NBFCs moving off legacy software and with new digital lenders starting from scratch, on everything from origination to collections and RBI reports.
02 How much does a fintech platform cost?
Honestly, it varies a lot. A focused MVP costs a fraction of a complete lending or payments platform. We normally suggest a short paid discovery first, because any number we give before that is mostly a guess.
03 How long does it take?
Discovery takes 2 to 3 weeks. A focused MVP usually takes 3 to 4 months, and a full platform around 4 to 6 months or more, depending on integrations and migration.
04 How do you handle RBI, SEBI or IRDAI compliance?
We treat it as a design requirement from the start. We map your obligations during discovery, then build the audit trails, data residency, approval controls and reports your regulator expects. Your compliance team reviews the design before we build.
05 Are your payment systems PCI DSS compliant?
We design payment flows to meet PCI DSS requirements and usually work through certified gateways and tokenisation partners, so card data never touches your servers. Formal PCI certification is done by an approved assessor, and we support you through it.
06 Can you connect with our core banking or older systems?
Usually, yes. Where APIs exist we use them. Where they don’t, we build secure file-based or scheduled data exchanges with a full audit trail.
07 Can you move our existing loan book to the new system?
Yes. We migrate in phases, run the old and new systems side by side for a period, and reconcile balances at each step so nothing is lost or doubled.
08 Who owns the code?
You do. The source code, documentation and cloud accounts are yours, with no lock-in. We sign an NDA before any detailed discussion.
09 Do you build AI features like credit scoring?
Yes, including credit scoring with alternate data, fraud scoring and document reading. We keep a record of why each automated decision was made so it can be explained to customers and auditors.
010 What happens after launch?
We provide monitoring, security patches, help with regulator and auditor queries, and new features under a support plan. Annual security testing can be included.
Fintech scoping call
Let’s build fintech software your auditor will be happy with.
Book a free 30-minute scoping call. Tell us what you’re building or what’s breaking, and we’ll suggest a sensible first step.
sales@softfix.in
Phone
India: +91 81890 10044
Canada: +1 (647) 846-9494
India office
1st Floor, CP/140, Viraj Khand-4, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Canada office
2 Bloor Street West, Suite 700, Toronto, Ontario M4W 3E2