Booking engine & travel CRM
One system for enquiries, quotes, bookings, payments and post-trip follow-ups. Runs on web, mobile and WhatsApp — with pricing rules, seasonal rates, group discounts and supplier rate cards baked in.
We help businesses across multiple industries build scalable, secure and future-ready digital products. Our team combines deep technical expertise with industry knowledge to deliver custom software solutions that drive growth.
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From tour packages and itinerary builders to B2B agent portals, hotel integrations and payment workflows — we build travel software for tour operators, travel agencies and OTAs. It runs on WhatsApp as naturally as it does on your website.
Enquiries
384
↑ 42 today
Bookings
76
this week
Visa pending
22
↓ 15% WoW
Revenue
₹62L
MTD
Top destinations · this month
384 enquiries
From the first WhatsApp enquiry to the post-trip review request — we cover every stage a travel business actually runs on.
One system for enquiries, quotes, bookings, payments and post-trip follow-ups. Runs on web, mobile and WhatsApp — with pricing rules, seasonal rates, group discounts and supplier rate cards baked in.
Drag-and-drop day-by-day planner with hotels, activities, transfers and margin calculations.
Give agents access to inventory, rates and booking tools with credit limits and ledger tracking.
Real-time rates and availability from Amadeus, TBO, RateHawk, Booking.com and more.
Track visa applications, passport expiry, insurance and travel documents for every traveller.
Itinerary PDFs, payment links, reminders and status updates sent automatically over WhatsApp Business. Your travellers don't download apps — they just get messages. Integrates with the same CRM as your website and phone enquiries.
Razorpay, Stripe, UPI, bank transfers, multi-currency and partial payments with auto-reconciliation.
Destination-wise revenue, agent performance, supplier costs, conversion ratios and seasonality trends.
A tour operator, a corporate travel desk and an OTA all run different businesses. We've built software for each.
Package creation, itineraries, group bookings, visa tracking and post-trip follow-ups.
Enquiry management, quotations, bookings, supplier payments and commission tracking.
Public-facing booking platforms with real-time inventory, dynamic pricing and payment flows.
Employee travel requests, approvals, policy compliance, expense tracking and GST invoicing.
Direct booking engines, channel manager sync, seasonal pricing and guest communication.
Curated experiences, slot-based booking, guide assignment, cancellation policies and reviews.
Travel software has to work for a sales team on WhatsApp, an operations team booking suppliers, and a finance team reconciling payments across currencies.
Travel workflow mapping
Booking flow review
Traveler testing
Business & traveller discovery
We sit with your sales team, operations team and travel desk. Map enquiry sources, package types, supplier relationships and the reports your director actually uses.
Pricing & supplier model
Package pricing rules, seasonal rates, group discounts, agent commissions, supplier payment terms. Modeled around how your business actually quotes.
Prototype with your sales team
Clickable screens tested with the people who will use them daily. If a sales executive can't send a quote from their phone in under a minute, we redesign it before coding.
Build in two-week sprints
Live demos every fortnight. Your team starts using booking and CRM modules while supplier integrations and reports are still being built.
Launch, train & support
Onboarding for sales and operations, documentation for admins, and a post-launch support plan covering new integrations, features and platform health.
A few examples of travel platforms we've built. Some details masked for confidentiality.
Replaced spreadsheets and WhatsApp groups with one CRM. Enquiries, quotes, bookings, supplier payments and post-trip reviews — all in one dashboard.
4,000+ travel agents booking directly on the platform. Credit limits, agent-wise ledgers, tiered commissions and automated settlement reports.
Direct bookings, channel manager sync across OTAs, seasonal pricing and guest communication — for a 12-property boutique hotel group.
Your travellers and agents live on WhatsApp. Our platforms meet them there — not force them into an app.
Amadeus, TBO, RateHawk, Booking.com — real-time rates and availability, with fallback logic for when suppliers are slow.
Invoice in any currency, handle GST for domestic packages and forex rules for international ones.
Tour managers and field teams work in low-signal destinations. Our apps cache data and sync when connectivity returns.
Designers, engineers, QA and DevOps — all in-house. No subcontracting, no offshore middlemen.
Full ownership. Take it anywhere, anytime. No vendor lock-in.
Discovery & scoping
Understand your sales process, package types, suppliers and reporting needs. Deliverable is a scoped plan with build phases.
Build from scratch
For greenfield platforms — tour operators, OTAs, experience platforms — we run design, build, supplier integration and launch as one team.
Modernization
Legacy booking engines that still work but can't handle growth. We audit, then migrate in phases — keeping bookings live throughout.
Embedded team
Extended engineering capacity alongside your internal team. They join your standups, use your tools, work only on your platform.
Yes. We've integrated with Amadeus, TBO, RateHawk, Booking.com, Expedia and several regional suppliers. Real-time rates and availability with fallback logic and cached results when a supplier is slow — so your sales team never waits.
Yes. Multi-currency pricing, forex handling for international bookings, GST compliance for domestic packages, and TCS/TDS tracking. Invoices, credit notes and refund flows are all built in.
Yes. WhatsApp Business API integration lets you send itinerary PDFs, payment links, booking confirmations and reminders — without your travellers needing an app. Enquiries from WhatsApp land in the same CRM as web and phone leads.
Yes. Agent portals with credit limits, agent-wise ledgers, tiered commissions, block booking and automated settlement reports. We've built portals serving thousands of travel agents across India and the Middle East.
Yes. Advance + balance, EMI options, milestone-based payments for high-value packages, and automatic reminders before due dates. Payments reconcile against bookings without manual entry.
Yes. Drag-and-drop day-by-day planners with hotels, activities, transfers, inclusions and margin calculations. Itineraries export to branded PDFs and send via WhatsApp or email with one click.
A focused travel CRM can go live in 8 to 12 weeks. A full booking engine with supplier integrations, B2B portal and mobile apps typically runs 4 to 8 months, delivered in stages. Discovery gives you firm timelines.
Annual support plans cover bug fixes, security updates, monitoring, backups and minor feature releases. New supplier integrations and larger features are quoted separately. Quarterly performance and security reviews are included.
Walk us through a typical week at your travel desk. We'll come back within one working day with a plan and next steps — no sales deck, no fluff.
sales@softfix.in
Phone
+91 81890 10044
Address
1st Floor, CP/140, Viraj Khand-4, Gomti Nagar, Lucknow, Uttar Pradesh 226010
to help our experts understand your business objectives and create your customized plan.