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AI consulting
We find the tasks where AI saves real time or money, before building anything.
AI solutions company
AI that knows your business and works inside your tools.
Chatbots, agents and automation that answer from your files and fit your current software. Data stays private; time saved is tracked.
OpenAI · Claude · Gemini · Llama
Vector databases · RAG
WhatsApp · Web · Slack · Teams
Support assistant
Sample conversation
What's the warranty on the X200 inverter?
The X200 comes with a 24-month warranty from the invoice date. Batteries are covered separately for 12 months.
Warranty Policy v3.pdf, page 2
Can I book a service visit?
Sure. I've found two slots in Lucknow tomorrow: 11 am or 4 pm. Which works for you?
Documents
1,240
Avg. reply
2.1s
To a human
4%
Your data stays yours
Not used to train public models
Any model
We pick the right one for the job and budget
Plugs in
Works with your CRM, ERP and apps
Measured
Accuracy and time saved, tracked monthly
AI software development services
Custom AI solutions for business
Start with one use of artificial intelligence. Add more once it pays off.
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Generative AI development
Drafts emails, sums up reports, writes product copy, built on large language models.
03
AI chatbots & agents
Website, app or WhatsApp assistants that answer and also act: bookings, order checks.
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RAG chatbot development for company documents
Answers from your policies and manuals, with the source page linked.
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AI chatbot with WhatsApp integration
Replies, order updates and bookings on your WhatsApp number. Staff can jump in anytime.
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Document intelligence
Invoices, POs, KYC forms and claims read, then keyed into your system.
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Workflow and intelligent automation
Sorted emails, routed tickets, current records. Key steps wait for a person's OK.
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AI integration into existing software
AI inside the CRM, ERP or app you have now. Nothing new to learn.
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Machine learning models
Demand forecasts, lead scores, fraud flags, trained on your history.
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Model deployment and monitoring
Live models watched for answer quality, speed and cost.
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AI agent development services
Multi-step tasks across your systems, inside limits you set, with a report after.
Free Consultation
Not sure where AI fits your business?
Get a free AI readiness assessment from our experts. We'll identify the highest-impact opportunities, estimate ROI, and recommend the best roadmap for your business.
AI chatbot development company
How to build an enterprise chatbot using LLMs
Public chatbots know the internet, not your business. Ours answer from your documents using retrieval-augmented generation (RAG), and say so when they don't know.
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Gather documents
Policies, manuals, FAQs and old tickets.
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Store in a vector database
Split into chunks, indexed by meaning.
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Find the right passages
The best-matching chunks are pulled for each question.
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Answer with sources
The LLM answers from those chunks only, steered by prompt engineering.
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Check and improve
Weekly answer checks. Missing documents get flagged.
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Add more use cases
Once it works, expand to support agents, document intelligence and automation.
AI chatbots & agents
How to build an AI agent for customer support
A chatbot answers. An agent also acts, linked to your orders, CRM and helpdesk, within set limits.
Chatbot answers · Agent acts
Linked to your orders, CRM and helpdesk
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Checks order status — Order and courier lookup in seconds.
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Raises and updates tickets — Tickets created with the chat attached.
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Handles simple requests — Address changes, bookings, small refunds within your rules.
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Hands over to a person — Tricky or upset customers go to staff, with context.
AI consulting services
AI consulting services for small and mid-sized businesses
No data science team needed. Clear advice, a realistic budget and a first project that pays back.
Step 1 — AI readiness assessment
Data, systems and processes scored for AI readiness. Free for qualifying businesses.
Step 2 — AI strategy and roadmap
Use cases ranked by effort and payoff, plus a 6–12 month AI roadmap.
Step 3 — Pilot project
The top use case built small, measured, then scaled if it works.
Enterprise AI solutions
Build vs buy AI solution for enterprise
Ready-made tools suit general tasks. Custom wins when AI needs your private data, workflows or tight cost control.
| Feature | Custom AI solution | Ready-made AI tool |
|---|---|---|
| Uses your data | Fully, with your access rules | Limited, often through uploads |
| Fits your workflow | Built into your existing systems | Another tool to switch to |
| Data privacy | Stays in your cloud account | Depends on the vendor's terms |
| Cost | Build cost, then usage only | Per-user fees that grow |
| Time to start | Weeks | Same day |
Industry focus
Generative AI use cases for healthcare
Lots of paperwork, lots of repeat questions. AI handles much of both; clinicians decide.
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Patient enquiry assistant
Timings, doctors, costs and prep questions answered; appointments booked.
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Clinical note drafting
Consultation notes turned into summaries for doctor review.
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Insurance and claims
Claim forms and discharge summaries read and filled in.
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Report explainers
Lab reports explained in plain words, with a see-your-doctor note.
AI governance
AI and data privacy, handled properly
Worried about your data? Fair. These safeguards come standard.
Private by default
Enterprise model plans that don't train on your data.
Access rules
Users only get answers from files they're allowed to see.
Data in India if needed
Indian cloud hosting for DPDP Act needs.
Human review
Staff approve high-stakes actions first.
Model monitoring
Quality, cost and errors on one dashboard.
Full logs
Every question and answer logged for audits.
Pricing
How much does AI chatbot development cost?
Cost depends on documents, systems, channels and actions. One build fee, then monthly model and hosting.
FAQ and document chatbot
Answers from your files on web or WhatsApp.
Typical timeline: 3–5 weeks
Support agent
Orders, CRM and helpdesk linked. Takes actions, hands off to staff.
Typical timeline: 6–10 weeks
Company-wide AI
Assistants and agents company-wide, with SSO, access control and governance.
Typical timeline: 3 months +
FAQ
Questions about AI for your business
How much does AI chatbot development cost?
You pay a one-time fee to build it, and then a monthly cost for the AI model and hosting. A simple document chatbot costs much less than a support agent linked to several systems. We can give you a quote after a short call.
What is a RAG chatbot?
RAG means retrieval-augmented generation. The chatbot first looks up the relevant parts of your documents and then writes its answer from them, usually with a link to the source.
Is my company data safe with AI?
Yes, when it's set up correctly. Your data isn't used to train the AI, access is controlled, every conversation is logged, and everything can be hosted in India if needed.
Can you add AI to our existing software?
Yes. Smart search, summaries or an assistant can go inside your current CRM, ERP or app.
Can an AI chatbot work on WhatsApp?
Yes. Through the official WhatsApp Business API, it can answer questions, share order updates and book appointments, and pass the chat to your staff when needed.
What is the difference between an AI chatbot and an AI agent?
A chatbot answers. An agent also acts, like checking orders or booking slots, within your limits.
Why choose an AI development company in India?
Skilled AI engineers at lower rates, used to Indian languages, WhatsApp-first users and the DPDP Act. Based in Lucknow.
Free AI readiness assessment
Where could AI help your business?
Tell us what eats your team's time. We reply within a working day.
sales@softfix.in
Phone
+91 81890 10044
Address
1st Floor, CP/140, Viraj Khand-4, Gomti Nagar, Lucknow, Uttar Pradesh 226010